FAQ's

What is a Microbial Shield Treatment?

We use Zoono Microbe Shield which is a revolutionary, highly effective broad spectrum water-based antimicrobial technology that inhibits the growth of viruses, germs, bacteria, mould, mildew, and fungi.  Applied just once a month (depending on your individual circumstances) this innovative, long-lasting antimicrobial permanently bonds to surfaces on which it is applied. The non-corrosive, non-toxic product lays down a bacteriostatic defensive layer that resembles millions of tiny “pins” that physically puncture microbes when they come in contact with a treated surface. Unlike traditional disinfectants that only work while they are wet, Zoono starts to work while it is wet but works best once it has dried, offering a continuous bacteriostatic/fungistatic barrier that protects surfaces and keeps these bacteria from colonising hundreds of times longer than typical disinfectant protocols and hygiene regimens.

What is Zoono?

Zoono is a Microbe Shield which is a revolutionary, highly effective broad spectrum water-based antimicrobial coating that inhibits the growth of viruses, germs, bacteria, mould, mildew, fungi.  Depending on individual needs/circumstances Zoono needs to be applied less frequently as it is effective for extended periods of time – up to a month (depending on individual circumstances).  Zoono provides a cost-effective broad spectrum antimicrobial protection with a lasting residual effect.  It is effective against a wide range of disease causing viruses and bacteria.  Zoono has also been proven to be effective against enveloped coronaviruses.

What is fogging?

Fogging is the use of specialised machines to produce micro droplets that are suspended in the air for approximately 10 minutes to reduce the numbers of airborne micro-organisms and also to apply suitable products (appropriate product will vary according to your requirements) to surfaces that may be difficult to reach by conventional cleaning methods.  This process takes about 30 minutes, this is dependant on the size of the area being fogged.

We have a selection of foggers for different situations, they can mist up to 9 meters directionally.  We can use additional foggers to cover larger areas.

The fogged area is completely safe to return to approximately 30 minutes after application, dependant on the product used.

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What Chemicals do you use for your treatments?

We have a variety of products according to each clients individual requirements.

  • Professional V2 Healthcare Super Antiviral Disinfectant.  It’s powerful formulation is effective against a range of pathogenic viruses in under 5 minutes.  It is a safe formula suitable for use on most non-porous surfaces and leaves treated areas safe for human contact.  It is a non-bleach formula.

  • Alltec Envirosafe Multi Surface is a concentrated formula for multi-surface cleaning and sanitising.  It is used wherever viral and bacterial infection control is required on carpets, fabrics and hard (non-porous surfaces) and rapidly kills harmful viruses, bacteria, fungi and odours.  Envirosafe has now been tested to latest EN14476 Standard.

  • Zoono Microbe Shield which is a revolutionary, highly effective broad spectrum water-based antimicrobial technology that inhibits the growth of viruses, bacteria, mould, mildew, and fungi.  Zoono has been tested to the latest EN Standard EN14476:2013+A2 2019 A* - this means Zoono is proven to be effective against SARS-CoV-2 – the virus that causes coronavirus disease.

 

What is SARS-CoV-2?

SARS-CoV-2 is the virus that causes coronavirus disease.  A number of the products DCD use are proven to be effective against SARS-CoV-2.  We are able and have testing to demonstrate the appropriate products can kill SARS-CoV-2.  The EN Standard Number of EN14476:2013+A2 2019 A* is the vital part of information that shows effectiveness against SARS-CoV-2.

What is a Dry Steam Treatment?

Dry Steam is a proven treatment for hard surfaces, walls, floors and furniture and can reach into every corner of every surface in a way that conventional cleaning methods cannot.  It is non-toxic to humans and animals, it is food safe and non-tainting.

Our high pressure continuous Steam Cleaners release very fine steam at temperatures of up to 180ºC.  

Most viruses cannot survive in temperatures over 56ºC, therefore you can be assured that the treated area is left secure.

Our commercial grade machines come complete with an integral vacuum system that has been awarded a Clean Show Innovation Award – this integral system ensures surfaces are left clean & dry.

What can you clean with Dry Steam?

Because our dry steam machines use purified/ionised water, there are no chemicals involved.  We have the ability to not only dry steam treat the general area, but can also treat carpets, upholstery etc (for an additional cost using specialised equipment).  The dry steam machine has an integral vacuum ensuring surfaces are left clean and dry.

How does it Work/What is the process?

Contact us by filling in the contact on the website, by phone or facebook and we can discuss your requirements.  When we have agreed which service you require, we can discuss pricing according to the m2 area.  We can then book an appointment, payment will be required prior to our visit as per our terms and conditions.​​

What do I need to do?

You need to be present to give us access to the premises.  To prepare for our visit you should ensure that paperwork is secured (dry steam and fogging can move/lift paper).  All staff/visitors to the premises should leave the building, particularly for our fogging service – following fogging treatment you should wait approximately 30 minutes before re-entering the premises.  Ensure pets are removed or placed in a safe area, particularly for fogging treatment.

What exactly happens when Deep Clean Devils visit?

- We will notify you of our arrival

- We will don (dress in) protective footwear and mask for a risk assessment of the premises

- Agree any variances (eg size etc)/removal of property if necessary with you

- We will remove cleaning equipment from our vehicle

- We will don (dress in) PPE relevant to service being carried out.

- We will enter premises with equipment and place floor signs as appropriate

- We will clean in the following order (as required)

- Touch Point Clean

- Dry Steam Treatment (if requested)

- Fogging

- We will remove equipment, wipe it down with antibacterial wipes and load in our vehicle

- Secure building

- Doff (remove) PPE and wipes along with all other discarded materials and place in refuse sacks

- We will advise you of future steps for you to take

What do your technicians bring with them?

They bring a very long list of items, depending on what services you have booked, including:

- Sanitisers, Disinfectants and Anti-Bacterial wipes – all proven to be effective against viruses bacteria and germs.

- PPE appropriate to the work being undertaken

- First Aid kit

- Risk Assessment form

- Certificate to show which treatment your premises had

- Appropriate waste disposal kit

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​Do I need to leave the premises?

For dry steam you do not need to leave the premises, however we advise that you do to avoid bringing in germs/organisms, allowing us to leave the premises completely clear of germs etc.

For fogging you must leave the premises.  We use an appropriate, depending on your requirements, Anti-Viral product when fogging, these are non-bleach, non-toxic formulas.  The building should be vacant for approximately 30 minutes following the treatment, depending on which treatment you have opted to receive.

Will my pets be safe?

With the dry steam service pets are safe as no chemicals are used.  However, we would advise they are not in the area being treated because the dry steam can be hot if your pet managed to get close to the nozzle.  With fogging pets should not be in the area, and should not return for approximately 45-60 minutes following the fogging treatment.

 

Will my furniture/clothes get damaged/stained?

Dry steam will not damage furniture or stain it.  This process uses water and no chemicals.  Our machines allow us to dry steam clean your upholstery if required, for an additional cost, using specialised equipment.  The fogging equipment uses non-bleach formulas so will not stain/taint.

 

Will my electrical equipment (eg TV’s, computers/laptops, fridges, freezers, air conditioning units) and plugs be safe?

All of our equipment has been tested to the highest of standards and no damage should occur to any electrical equipment.

 

What manual handling precautions do you take?

All staff are trained to follow safe practises at work and make proper use of the equipment provided for their safety.  We have guidelines set out that all team members must follow, as per HSE (Health & Safety Executive) Manual Handing Operations Regulations 1992.

 

Can you get up stairs?

Yes, by using our specialist stair crawling trolleys, whilst observing the manual handling guidelines at all times.  Equipment is secured to the trolleys to ensure safe transportation.​​​

 

How often should you visit?

This is down to personal preference, but we advise frequent visits to ensure your safeguarding.  This is also dependant on the product you have opted for in your treatments.  Depending on this you should aim for anything from a weekly visit to a monthly visit.  Frequency will also be dependant on footfall, we will discuss this with you in more detail to offer further advice.  Any visit from DCD should follow your regular cleaning routine, as we are not providing a mop/duster type of cleaning service.​​

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What is the ‘R’ number that everyone is talking about?

The R stands for ‘effective reproduction number’ and is a way of measuring how a disease spreads though a population. 

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How long can COVID survive on surfaces?

This varies according to the surface, approximate figures according to scientific research as follows:

Glass – 5 days

Wood – 4 days

Plastic & Stainless Steel – 3 days

Cardboard & Paper –  1 to 4 days

Copper surfaces – 4 hours

 

What is the New Normal?

It is unlikely that we will be able to return to what we knew as normal.  Routinely our behaviour/response/routine has had to change and will continue to do so as we discover the New Normal. 

Measures already being observed are increased hand washing, wearing masks in public and the use of hand sanitiser.  This is likely to continue to change and evolve as we get to know our New Normal.  Introduce increased measures in your commercial/residential property by making Deep Clean Devils your New Normal.

Are your staff DBS (Disclosure and Barring Service) checked?

Yes, all team members working for Deep Clean Devils have a current enhanced DBS check.  A DBS check is a record of an individuals criminal convictions and cautions.  An enhanced DBS check also checks against the children and/or adults barred lists – suitable for work, for example, in schools/nurseries or around vulnerable adults.

 

What happens in the event of staff sickness/absence?

We have a bank of team members to ensure that appointments will be facilitated.

 

Are your staff trained?

Our staff have had specific infection control training that demonstrates ability and proficiency in the following areas (this is not an exhaustive list):

  • Exposure Control

  • Antimicrobials

  • Fogging

  • NHS Protocols for Infection Control

  • How to sanitise areas safely and effectively

  • ATP

  • PPE

  • COSHH

  • Deep Cleaning

  • Hazardous Waste

 

Why was Deep Clean Devils Set up?

The Directors saw that there was a lack of flexibility and resource in the specialist cleaning marketplace that was directly affecting local SME's and residential property owners in light of recent events. Their combined background in niche recruitment and labour supply to the cleaning and healthcare sectors enabled them to respond to this shortfall by creating Deep Clean Devils whose sole purpose is to provide specialist Anti-Viral treatments.

Our industry leading fit-for-purpose equipment and robust processes mean Deep Clean Devils are in a position to ensure your properties are protected from viruses, germs, bacteria and mould.

As business and residential owners you can make educated decisions on the range of specialised treatments that we have available, offering reassurance that you have done everything possible to protect your customers and loved ones

We will be expanding with further services in the near future, including an Associate Programme.

Deep Clean Devils Ltd, Unit 5, Bulchins House, Wisborough Green, West Sussex

RH14 0HN

Company Reg: 12568735

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01932 869806 | 01403 700392

info@deepcleandevils.com